Valley Eye Associates believes in offering each patient the best experience possible, and to do that we need a great team! We are looking for individuals who believe in compassionately educating and treating patients to make the best eye health decisions to achieve their vision goals. Valley Eye Associates provides a family-like atmosphere with great benefits, and a fulfilling role in providing excellent patient care.
We are currently hiring for the following position:
Technician
Seeking full-time in Oshkosh
Position Summary:
To perform an extensive number of data collection functions as delegated by the physicians to allow for proper and professional diagnosis of patients and do so in a way that instills confidence in the treatment.
Education and Experience:
– High school diploma or equivalent
– Previous medical assisting experience helpful, but not required
– Prior in-office experience in another department helpful
– Ability to perform refractions or will be able to perform within first year of employment
– OSC certified or certified within 90 days of employment
– COA certification preferred. Uncertified technicians will have the opportunity to become certified after one year of experience working with an ophthalmologist.
– Previous Epic experience preferred
Essential Functions:
1. Communication and Patient Care
– Acquaint all patients with the office procedures to which they will be exposed
– Inform patients of the purpose of all tests and how they will be affected during the tests
– Obtain patient history and include chief complaint, history of present illness, past history (ocular and general), family history (ocular and general), and history of allergies and medications
– Enter all pertinent information accurately and efficiently into the Electronic Medical Record
– Assist with office procedures
– Relate any questions concerning patient care to the physicians
– Call in medication refills to pharmacies, once certified
– Be willing to travel and work at any VEA location, as needed
2. Triage
– Escort patients from the waiting area for the data collection. Following testing, advise patients as to who will see them next and make them comfortable while they wait.
– Maintain a smooth flow of patients to the physicians, altering the test sequence as required
– Communicate with fellow technicians to facilitate proper patient flow
– Escort patients to counseling rooms for surgery scheduling
– Schedule follow-up appointments as needed
– Assist physicians with patients as needed
– Answer phone calls and questions from patients regarding their care and/or sore eyes
3. Administrative
– Maintain medical equipment
– Keep examination rooms and back office clean and stocked with supplies
– Check calibration of equipment and adjust or call for service, as necessary
– Assist with inventory of all patient care supplies
4. Expectations
– To study and become OSC or COA certified starting 90 days after employment as a Technician
Additional duties as assigned by managers/administrators/owner.
Hours:
– Monday through Friday
– Flexible 6:30 a.m. to 7:00 p.m.
– Staff retreats and employee education events as required
Interested candidates should email their resume and cover letter to Lisa Murphy, Clinical Manager, at Lisa.Murphy@thedacare.org.