Valley Eye Associates believes in offering each patient the best experience possible, and to do that we need a great team! We are looking for individuals who believe in compassionately educating and treating patients to make the best eye health decisions to achieve their vision goals. Valley Eye Associates provides a family-like atmosphere with great benefits, and a fulfilling role in providing excellent patient care.
We are currently hiring for the following position:
Surgery Coordinator
Appleton
Full-time
Job Description:
The Surgery Coordinator supports patients throughout the surgical journey, from consultation and scheduling through preoperative preparation and end-to-end coordination. This role supports elective outpatient, inpatient, cosmetic, and multispecialty procedures; conducts in-person and telephone consultations; and collaborates with the surgical services manager and surgeons or physicians to ensure an organized, compassionate patient experience.
Responsibilities:
- Counsel patients regarding surgical procedures, expectations, and next steps.
- Schedule elective outpatient surgeries, cosmetic, and multispecialty procedures.
- Coordinate preoperative preparation and required arrangements.
- Process surgical consents and related documentation.
- Manage referrals and support continuity of patient care.
- Coordinate patients throughout the surgical process from consultation through preoperative preparation.
- Conduct in-person and telephone consultations.
Preferred Qualifications:
- Entry level and up to 2+ years of experience in surgical counseling.
- Knowledge of patient education and medical terminology, HIPPA.
- Experience with electronic health records and surgical scheduling.
- Knowledge of healthcare documentation practices.
- Empathy and strong communication skills.
- Exceptional attention to detail.
Interested candidates should email their cover letter and resume to Faith Lambie, Surgery Manager (Faith.Lambie@thedacare.org).