Valley Eye Associates believes in offering each patient the best experience possible, and to do that we need a great team! We are looking for individuals who believe in compassionately educating and treating patients to make the best eye health decisions to achieve their vision goals. Valley Eye Associates provides a family-like atmosphere with great benefits, and a fulfilling role in providing excellent patient care.
We are currently hiring for the following positions:
Patient Service Representative
This individual is responsible for answering the telephone in a courteous and professional manner, directing calls to appropriate personnel, greeting patients and registration, scheduling appointments, sending recalls, and other duties as assigned.
EDUCATION AND EXPERIENCE:
1. High school diploma or equivalent.
2. 2 year minimum requirement in customer service
3. Previous experience with EPIC experience preferred.
HOURS:
• Monday – Friday, occasional weekends to support department or attend staff functions
• Flexible 6:30 am -7:30 pm
• Alternate Saturday AM clinics with other team members
• Staff retreats and employee improvement/education functions as required
Surgery Coordinator
This individual is responsible for assisting the patient with all aspects of pre-operative preparations in order to promote confidence in their medical care and make the surgical experience as smooth as possible. Schedule patients for surgery and collect all pertinent information for upcoming surgeries. Take LASIK and refractive surgery calls. Perform VIPS. Responsible for reporting to the doctors anything related to their surgery schedules. Work at all 5 offices, as directed.
EDUCATION AND EXPERIENCE:
1. High school diploma or equivalent.
2. Prior in-office experience a plus but not necessary. 3. Previous EPIC experience, and/or previous scheduling experience.
Hours
• Monday-Friday Flexible 7:00am-8:00pm
• Alternate Saturday AM clinics with other team members as needed.
• Staff retreats and employee improvement/education functions as required