Valley Eye Associates believes in offering each patient the best experience possible, and to do that we need a great team! We are looking for individuals who believe in compassionately educating and treating patients to make the best eye health decisions to achieve their vision goals. Valley Eye Associates provides a family-like atmosphere with great benefits, and a fulfilling role in providing excellent patient care.
We are currently hiring for the following opportunities:
Technician
This individual is responsible for performing an extensive number of data collection functions as delegated by the physicians to allow for a proper professional diagnosis of patients and help instill confidence in the treatment plans. Demonstrate ophthalmic technician skills.
Education and Experience
- High school diploma or equivalent
- Previous medical assisting experience helpful, but not required. Prior in-office experience in another department helpful.
- Ability to perform refractions or will be able to perform within first year of employment
- Previous EPIC experience preferred
- OSC certified or certified within first year of employment
- COA certification preferred. Uncertified techs have the opportunity to become certified after one year of working with an ophthalmologist.
Hours
- Monday – Friday
- Flexible 6:30 am – 7:00 pm
- Travel as needed
- Alternate Saturday morning clinics with other team members
- Attend staff retreats and employee improvement/education functions as required
Interested candidates should send their resumes to Cherie.Mader@thedacare.org.
Patient Account Specialist
This individual is responsible for collection of patient account balances, and specifically the delinquent accounts, through telephone and/or written communications, and in person; follow-up on pending insurance issues and/or necessary write-off’s that may be needed, and communicate with Business Office Supervisor, Business Administrator and Doctors regarding collections issues as needed. Also responsible for monthly supply inventory and assisting in coverage for billing questions on the phone and in person, the daily deposit, and taking LASIK payments from patients.
Responsibilities
- Research accounts in collection work queue. Make calls to patients daily regarding delinquent balances.
- Claim research
- Work with contact person at collection agency regarding new and established accounts
- Assist team with answering incoming billing questions
- Follow up on any patient concerns or issues discovered during collection process
- Obtain Doctor’s approval for turning an account to collection agency
- Monthly supply and print inventory. Work with other offices on supply/print needs.
- Assist with payment posting and daily deposits when/if needed
- Other duties as assigned
Education and Experience
- High School Diploma or equivalent
- Proficient and accurate 10-key, Word and Excel, and math skills
- Previous EPIC experience preferred
- Knowledge of Medicare/Medicaid and commercial carrier rules and regulations are extremely helpful
- Understanding and importance of HIPAA and compliance
Hours
- Monday – Friday, occasional weekends to support department or attend staff functions
- Flexible 7:30 am – 7:00 pm
Interested candidates should send their resumes to Kara.Plante@thedacare.org.